Question 1

Do you offer any guarantees or warranties for your work?

Accepted Answer

Yes. Sunset Pool Care follows the manufacturer warranties on all products we install during service. We choose products that are protected by warranties and stand behind our work. Call us to get started with a quality pool cleaning company.

Question 2

Is Sunset Pool Care licensed and insured?

Accepted Answer

Yes. Sunset Pool Care is fully licensed and insured. Many products we install also carry manufacturer warranties. With more than 15 years of experience, we help you protect your investment and feel confident in your service.

Question 3

What services does Sunset Pool Care offer?

Accepted Answer

We provide complete pool care, repairs, and upgrades. Pool Services: Weekly Pool Cleaning, Filter Cleaning, Tile Cleaning, Acid Washing, Pool Inspection, New Homeowner Pool Orientation. Pool Repair: Leak Detection, Pool Pump Repair, Equipment Repair. Pool Upgrades: Convert to Salt Water, Pool Automation, Upgrade Pool Pump, Upgrade Pool Motor, Upgrade to Variable Speed Pump.

Question 4

How often should my pool be cleaned?

Accepted Answer

Weekly professional service is the standard for most residential pools. A tech will skim, brush, test and balance water (pH, chlorine, alkalinity, calcium hardness), empty baskets, and inspect equipment. Monthly, clean or backwash filters as needed (cartridge every 4–6 months; sand and D.E. when pressure rises). Annually or as needed, schedule deep cleaning such as draining and chemically cleaning the interior for fresh water and a clean surface—especially common in Arizona.

Question 5

Do I still need service in the winter?

Accepted Answer

Yes. Arizona’s climate requires year-round maintenance to protect water quality and your pool’s surfaces and equipment. Even when swimming less, chemistry must be monitored and balanced. Dust and debris still enter the pool, so regular skimming, vacuuming, and filtration are essential to prevent stains, algae, and costly issues from neglect.

Question 6

How much does professional pool cleaning cost?

Accepted Answer

Pricing varies by pool. A typical play pool is $125 per month for weekly service, which covers labor. Chemicals are billed separately each month based on actual use. Service includes chemical checks and adjustments, brushing steps and walls, debris removal, basket emptying, equipment inspection, backwashing, and salt cell cleaning if needed. After each visit, we email a photo, test strip, and a detailed service and chemicals report.

Question 7

How do I know if my pool filter or pump needs repair?

Accepted Answer

Watch for cloudy water or weak circulation, abnormal filter pressure, unusual equipment noises, and water leaks or pooling near equipment. Any of these can indicate malfunctioning components that need attention.

Question 8

Can you handle green or cloudy pool water?

Accepted Answer

Yes. Cloudy water often points to filtration issues such as pump problems, dirty cartridges, or sand and D.E. filter issues. Green water usually indicates low chlorine or imbalanced chemistry. We can treat chemically, and when severe, draining and chemically treating the interior provides the most effective and lasting solution.

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